Return and Refund Policy
Our company would like to notify the refund policy to establish an agreement and create understanding regarding the use of the website’s services. Please see below for more information on our return policy.
Our company will make a refund only if the company is unable to deliver products as ordered by customers.
- If you have already finish the transaction or the product is shipped, it cannot be canceled, refund, return or exchange as per following circumstances:
○ Errors in ordering process: wrong color, wrong size, wrong collection
○ Change in product prices that may occur in the future
○ Needed to add additional discount, gift voucher or forgot to use discount
○ Change of mind of customer
○ Dissatisfied with the quality of the products of the company, any other person or entity that may be involved
- Our company will not deliver products and make a refund as per following circumstances:
○ The products are out of stock
○ The product price indicated on the website is incorrect or does not match the actual selling price
○ Force majeure that may occur
- Our company reserves the right to refund beyond the specified period. If there is a force majeure
- Our company reserves the right to change any conditions without having to notify in advance